Stay Connected... ALWAYS!

Have peace of mind,
even when you lose your SIM

With SIMsafe, you can enjoy the following benefits:

  • FREE replacement of the lost sim with the same mobile number
  • Ability to back up your contacts and download them to your new phone (Phone dependent)
  • Disabling of lost SIM to prevent it from being used

You can now say goodbye to the annoying effort of recreating your contact directory from scratch and texting each contact to inform them of your new number.

With SIMsafe, you get to enjoy all these for a one time fee of only P120 which will cover you for 1 year. That's equivalent to just P10/mo. A really great deal for comfort and peace of mind.

SIMsafe is available to all SMART Prepaid and Talk & Text brands.

How to Avail of SIMsafe

Registration is easy. Just follow these simple steps.

  1. To register, text REG and send to 7467. (P1/msg)
  2. You will receive a text message outlining the next steps needed in the registration process. To confirm your registration, simply text the following to 7467 (P120/msg):

Agree <space> password  <space> first name <space> last name <space> email

Example: Agree thunder Pedro Santos PSantos@xyz.com and send to 7467.

Does my phone support contacts backup?

After your successful registration, the SIMsafe system will send you a text message on how to back-up your contacts. Click here to see the list of supported phones

How to Activate SMART GPRS?

Just text SET and send to 211. Wait for the instructions from SMART.

If there is no response, please go to any SMART Wireless Center and have them activate the GPRS feature of your handset.

How to report a lost SIM and claim your replacement SIM

Simply go to any SMART Wireless Center to report the lost SIM. Remember to bring a valid ID as well as the password you used to register to the service.